account suspended

[vachooho]

Account was suspended while ago.
Hosting account is in ACTIVE status however browser access opens web page with ACCOUNT SUSPENDED message.
And I am not able to login to cPanel. my username/password not accepted.

It is in this state for at least couple of last months.

vachooho.x10hosting.com

 

[Brandon]

Hello,

I have fixed the error. Please update your password from your account panel to fix the password issue.

 

[vachooho]

Thanks!

---------- Post added at 10:57 PM ---------- Previous post was at 10:47 PM ----------

however, my new password still does not work with Control Panel and webmail
with Login Attempt Failed! message

 

[masshuu]

It appears your account is still suspended on the webservers.
I will to escalate this so they can fix it.

 

[masshuu]

It appears your account is still suspended on the webservers.
I will to escalate this so they can fix it.