Account suspended

[frodon.shiba63]

Hello,

My account was notified as active (I have a x10 prime account) but when I try to access my website on frodon.shiba.x10.mx, I only see this :


Your Hosting Account is Suspended
Your account has been suspended by x10Hosting's administration. More information regarding this may be viewed under the account management system on x10Hosting.com.
» Go to the x10Hosting Account Panel

But poorly I don't have any Suspension notification on my account, so I can't resolve this by myself.

Please could you do something to fix it?

Thanks a lot.

 

[Livewire]

Working on it, plz hold.

 

[Livewire]

Fixed, was back from 7-1. The system unsuspended you, but failed to undo the changes to the .htaccess that were sending folks to the suspended page.

That part's fixed and the website is back up and running. If it's giving other problems, let us know and we'll get them fixed too

 

[frodon.shiba63]

It works fine now, thanks a lot