account suspension

[user987]

According to the suspension report, my account has been suspended due to a violation in the terms of service under the code 62759EEAEEB6.

I would like to know the exact cause of my suspension and if I could be unsuspended in order to fix it, as I really appreciate the services provided by x10Hosting.

EDIT: I have just found out that the reason to my suspension is probably the language. I wasn't aware of this restriction. Please unsuspend my account so that I can provide a full translation.

 

[jtwhite]

I'll escalate this thread to staff. I'm not sure if they'll allow it or not but you can try.

 

[Anna]

The cause and proper reason is "Unsupported language".
This means that your site is not available in one of these languages: English, Spanish of French.

If you have another language as your primary for you site a full and accurate translation must at all times be available in a way that is easy to access. Note that starting December 1st it will no longer be allowed to use any on the fly translation service such as, but not limited to, Google translate.

If you agree to provide such translation your site can be unsuspended.