account suspension

[iflyfsx]

when i try getting on my website it redirects to a page that says my account has been suspended.
when i try logging onto my account panel i get this message(in red).
The forum account you are logging into does not have an existing link to an x10Hosting hosting account.

Please be sure you are using the correct account to access x10Hosting's account management system. You should be using the forum account that you provided during the hosting account signup process. If you are not, this error is most likely the result.

If you have successfully logged into the account system in the past, this error may be the result of the hosting account no longer existing. If you have not accessed your x10Hosting account in an extended period of time, it may have been terminated with our inactivity policy.

If you've recently signed up to find that your account errored during creation, and you selected to "reattempt" or "cancel" your account signup, you will see this message until you sign up for an account again.

To receive a definite answer regarding the status of your account, open a support ticket at: http://support.x10hosting.com
YES i am using my forum login

 

[Zubair]

when i try getting on my website it redirects to a page that says my account has been suspended.
when i try logging onto my account panel i get this message(in red).
The forum account you are logging into does not have an existing link to an x10Hosting hosting account.

Please be sure you are using the correct account to access x10Hosting's account management system. You should be using the forum account that you provided during the hosting account signup process. If you are not, this error is most likely the result.

If you have successfully logged into the account system in the past, this error may be the result of the hosting account no longer existing. If you have not accessed your x10Hosting account in an extended period of time, it may have been terminated with our inactivity policy.

If you've recently signed up to find that your account errored during creation, and you selected to "reattempt" or "cancel" your account signup, you will see this message until you sign up for an account again.

To receive a definite answer regarding the status of your account, open a support ticket at: http://support.x10hosting.com
YES i am using my forum login

Your Forums Account is not linked with any hosting account.
Provide me your cpanel username so that i can check what happened to your Account.

 

[iflyfsx]

Your Forums Account is not linked with any hosting account.
Provide me your cpanel username so that i can check what happened to your Account.

my cpanel username is iflyfsx, same as the forum. and if you need to know i use the same password for everything on my x10hosting account

 

[Zubair]

Your Hosting Account is linked with forums username fsxweb..

Login to http://x10hosting.com using that forums account and unsuspend yourself..

Remember You have to login here (On forums) once every 31 days to avoid suspension for inactivity. cpanel or account panel Login does not counted.

 

[iflyfsx]

Your Hosting Account is linked with forums username fsxweb..

Login to http://x10hosting.com using that forums account and unsuspend yourself..

Remember You have to login here (On forums) once every 31 days to avoid suspension for inactivity. cpanel or account panel Login does not counted.

aww man... i cant believe it. thanks for the help