Account Suspension

[p_otaku7]

Hi. My account was suspended for inactivity- I haven't logged on in the 30 or so day limit- but I wasn't aware that I had passed the limit because I didn't get the email that alerts you when you're getting close. I was hoping you could unsuspend it.

 

[GtoXic]

Due to inactivity you have been suspended. You can unsuspend yourself through the account panel at http://x10hosting.com/control > Hosting > Suspensions > Unsuspend. You can view your actions at Hosting > Open Actions. Remember, visit the forums every 31 days to keep your account live.

Thanks for Reading, GtoXic {CANNED RESPONSE}

 

[Skizzerz]

Hello,

This forum account does not have a hosting account linked to it. You will need to log into the forum account linked to your hosting account to receive support. If you are not sure what account that is, please post your website and we will be able to assist you further.

 

[p_otaku7]

I do have a hosting account, which WAS linked to this forum account, but I'm not sure why it says it isn't linked to it anymore. What should I do?

EDIT: In case you need to know, my hosting account username is massoine while my domain is massoinette.

 

[descalzo]

Log out. And then log in with the Forum username (massoinette) that is linked to your Free Hosting account.

 

[Skizzerz]

As you said yourself, the forum username you need to be logging in as is massoinette, not p_otaku7. If you log into your account panel with the email associated with that forum username/hosting account, you will be able to unsuspend yourself.