Account Suspension

[tristarsoft78]

Hi x10,

I've been having a few problems recently with my hosting account - when I visit my main domain (orionadlerdigital.x10.mx), I get a message saying my account is suspended. However after logging into my account, I see that my free hosting is active. There are also no options to unsuspend from the Suspensions Menu.

I have not been using:
Nulled scripts
Warez
On my site

There is no:
Copyright Infringement
Severe misuse of server resources (Proxies, Rapidleech, TorrentFlux, etc.)
Pornographic material, erotic images, and all other adult content
Malware and all other malicious files
Phishing sites
Unsupported language (any language except English, Spanish, & French without a translation)
On my site.

If it helps, my site had no homepage for ~ 1 month, as there were some ftp issues I was experiencing.

Thank you and I hope that this can be resolved soon!

 

[Livewire]

It can be, gimme about 5 minutes.

 

[Livewire]

Only took 2; somewhere in there your .htaccess file got modified to one used for suspended pages (old backup maybe, or just a system glitch). I removed the redirect and it's back to normal

 

[tristarsoft78]

Sorry if I bring this thread up again, but I just wanted to say thanks.

I'm really impressed by and appreciate the quick, prompt response I received. Kudos to you