Im trying to login to the Account Manager and am getting this message: " The forum account you are logging into does not have an existing link to an x10Hosting hosting account." I can login to the Forums but not the manager. I have tried reseting my password but that still wouldnt work.
Account System Login Error
- Thread starter nstu17
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adamparkzer
On Extended Leave
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Hi nstu17,
Your forum account information shows that you currently do not have a hosting account associated with it. Could you provide us with your cPanel username so we can check to see what happened to your hosting account?
- Adam
I cant remember exactly what it was since i accidentally deleted it from my browser but it should either be nstu or nstu17.
adamparkzer
On Extended Leave
- Messages
- 3,745
- Reaction score
- 81
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Hi nstu17,
The cPanel username nstu currently exists and is linked to the forum username nstu01. The hosting account with username nstu is currently suspended for inactivity, meaning you did not sign in to the forums for over 31 days.
To resolve this suspension, sign in to the nstu01 forum account, then unsuspend yourself by logging into http://x10hosting.com/login.php then going to http://x10hosting.com/panel.php?suspensionreport. Please do this as soon as possible, as waiting any longer could result in your account being entirely deleted due to inactivity.
- Adam
- Messages
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nstu17:
I see you now have an account linked to your forum username.
If you are nstu01 (forum) with cPanel account nstu .... you are only allowed one cPanel account. Please advise the Admins now which account you want to keep. Do not just walk away from a suspended account.
- Status