Account UN-suspension request

[amrzxc]

today am enter site and see this
Your Hosting Account is Suspended

 

[calistoy]

It looks like you unsuspended yourself. Did you ever see what the reason was? Your site takes me to the Index of / page.

 

[amrzxc]

thanks now working but ihave 3 files i cant delete or rename

wp-admin
wp-content
wp-includes

i cant delete this files

 

[calistoy]

Are you using ftp or file manager in the cPanel to delete them? Are there any errors? What happens when you attempt it?

 

[amrzxc]

i cant delete files form ftp and file manger



550 Can't change directory to /www/wp-content: Permission denied

 

[calistoy]

Have you tried deleting them from public_html directory instead of www?

If that doesn't work, try the Legacy file manager and delete from public_html.

 

[amrzxc]

same thing

in file manger

CHMOD=1411

AND icant change any thing or enter file

 

[calistoy]

Have you tried changing the CHMOD? If it doesn't work I'll escalate your thread.

 

[amrzxc]

thanks man now work am change CHMOD to 777 and now work and delete :wink:

thanks

 

[calistoy]

Your welcome.

 

[Zubair]

***Thread Closed***