mlrmedia
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Hello
I had signed up for an account a while ago that may have been suspended for inactivity
My email is still tied to the system so I cannot register again for a new account, is there any way to get my old one re activated?
The domain was:
mlrmultimedia.elementfx.com
Created on or around 09-06-2009
I was given this code upon creating the site the first time
your account's queue id code is: B6N3WRND3S89
pass this code onto any support staff if you're having difficulties with your account
mlrmedia is my username and I can supply any other info required to re activate my account with the settings I had before. I need to use this email address, so thank you in advance for your help.
This is the text of the reason I received for not being able to login:
" The forum account you are logging into does not have an existing link to an x10Hosting hosting account.
Please be sure you are using the correct account to access x10Hosting's account management system. You should be using the forum account that you provided during the hosting account signup process. If you are not, this error is most likely the result.
If you have successfully logged into the account system in the past, this error may be the result of the hosting account no longer existing. If you have not accessed your x10Hosting account in an extended period of time, it may have been terminated with our inactivity policy.
If you've recently signed up to find that your account errored during creation, and you selected to "reattempt" or "cancel" your account signup, you will see this message until you sign up for an account again.
To receive a definite answer regarding the status of your account, open a support ticket at: http://support.x10hosting.com"
Thanks!
Michelle
I had signed up for an account a while ago that may have been suspended for inactivity
My email is still tied to the system so I cannot register again for a new account, is there any way to get my old one re activated?
The domain was:
mlrmultimedia.elementfx.com
Created on or around 09-06-2009
I was given this code upon creating the site the first time
your account's queue id code is: B6N3WRND3S89
pass this code onto any support staff if you're having difficulties with your account
mlrmedia is my username and I can supply any other info required to re activate my account with the settings I had before. I need to use this email address, so thank you in advance for your help.
This is the text of the reason I received for not being able to login:
" The forum account you are logging into does not have an existing link to an x10Hosting hosting account.
Please be sure you are using the correct account to access x10Hosting's account management system. You should be using the forum account that you provided during the hosting account signup process. If you are not, this error is most likely the result.
If you have successfully logged into the account system in the past, this error may be the result of the hosting account no longer existing. If you have not accessed your x10Hosting account in an extended period of time, it may have been terminated with our inactivity policy.
If you've recently signed up to find that your account errored during creation, and you selected to "reattempt" or "cancel" your account signup, you will see this message until you sign up for an account again.
To receive a definite answer regarding the status of your account, open a support ticket at: http://support.x10hosting.com"
Thanks!
Michelle
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