Account Unsuspended But There's No CPanel Access

[gus]

My account was recently suspended due to inactivity and I unsuspended it myself like I've done in the past but when I click the button to access my cpanel, I get a page that says "you don't have any websites added. Create one and begin your online presence today!" The good news is my website is actually still up and running -- I just can't access my cpanel. Any ideas how to correct this? Thanks!

 

[bdistler]

Any ideas how to correct this?

This is a known issue with the [ x10Hosting Basic ] control panel - You have two choices:
#1 create a custom site and select the files that you have already uploaded to your account - using the [ x10Hosting Basic ] theme
#2 switch to the [ cPanel x3 ] theme by clicking on the [ Switch Theme ] button at the top of the screen (after you log-in) then select the [ cPanel x3 ] theme

 

[gus]

@bdistler: That did the trick! Thank you so much for pointing me in the right direction (and for the very prompt reply).

 

[kosherx1]

@bdistler: That did the trick for me as well! Thank you!