Account unsuspention

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swehunter200032

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hi. i really need my account unsuspended quickly.

my ticket number is: TNBJZ2FWOLDW and were submited July 18 at 12:12 am

since i have user account on that server for my software it is critical that i get it all back. i also have some images and chats..

im on the boru server. i do know it just had an update, but the forum says it is finished.
 
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Jarryd

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Hello swehunter200032,

I have restored your account from our backups, can you please check the files and make sure everything is intact!

Sorry for any inconvenience.
 

swehunter200032

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Hello swehunter200032,

I have restored your account from our backups, can you please check the files and make sure everything is intact!

Sorry for any inconvenience.

yepp it was intact, but the server were only accsesible for 2 hours, i got it all donwloaded. but i can continiue before the server is working!
 

Jarryd

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Hello, everything appears to be working on my end, what problem are you having?
 

swehunter200032

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i dont know.. it work on this mac but not on the pc at home.. all caches cleared..mabee i were just unlucky and the server were down the hour i tried.. but as said. it still says that my account is susspended..
 

Brandon

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Your account management panel will continue to show your account is suspended for a few days while we fix our backend managment systems. Can you PM me the IP that you are having a problem accessing with, I think you might have ended up in the firewall.
 

swehunter200032

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Your account management panel will continue to show your account is suspended for a few days while we fix our backend managment systems. Can you PM me the IP that you are having a problem accessing with, I think you might have ended up in the firewall.

yepp, as soon i get home. im working 08:00-17:00 today. but after that. so dont expect a ip in a few hours..
 
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