account waiting for unsuspension for 4 days

[cityg8]

My account (cityg8) is waiting for un-suspension for 4 days...is this normal?

thanks...Terry

 

[callumacrae]

You have to do it manually, it's not automatic

I've unsuspended you.

~Callum

EDIT: Maybe not, the thingy for me to do it has died. Do it yourself at http://x10hosting.com/control

 

[cityg8]

Thanks for the help.

I've tried un-suspending myself without success.

I see...
-----------------------------------------------
Hosting Account Actions
Below are listed any pending actions under your hosting account.

Hosting Unsuspension submitted July 1 at 9:25 am

action status: Process wait
information : Unsuspension of your hosting account.
-----------------------------------------------

I followed the link http://x10hosting.com/control which ultimately takes me to the same screen as above, so still no joy.

Any further help appreciated.

Terry