Acct. creation problem

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chadly

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I just tried to create a hosting account and received an error in the end saying that my password did not meet requirements. I say "very well". I follow the instructions to re-create my account only to get errors that the email address is invalid and that the user name is taken. Obviously the user name is mine because here I am. I need someone to do some deleting or give me further guidance. I would like to use my current email address and user name. Please help.
 
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