Add de parked domain

[vincent.pruvost82]

Hello

I have recently buy a domaine name from allo-nom.com and I want to use this domain on my x10 account.
I had add an old parked domain which was nordrecif.fr and i cannot remove it !
So i would like to remove the old domain nordrecif.fr and park my new domain chtirecif.fr. how can I do it on my x10 cpanel ? and what must i do with allo-nom.com ? on what DNS must I point ?

A second thing: I would like to point www.chtirecif.fr on a directory and myreefstat.chtirecif.fr on an other. How can I do this?

thank you !

---------- Post added at 07:28 PM ---------- Previous post was at 06:30 PM ----------

Here is the part of a conversation i had with a user an irc chat support:

[20:37:54] <vincentpruvost82> I have a housing account wich is nordrecif x10 mx
[20:38:16] <vincentpruvost82> i have buy a domain name wich is chtirecif fr
[20:38:40] <vincentpruvost82> i cannot add the domain that i have buy as a parked domain
[20:38:56] <barefoot> error message ?
[20:39:52] <vincentpruvost82> the cpanel interface telle me : Error from hooks wrapper: Domain action was not successfully completed [1]. Error: Error from park wrapper:
[20:40:31] <vincentpruvost82> i have not modified into my registar but i think that i mmust use the dns servers of x10 no <
[20:42:17] <vincentpruvost82> is it true
[20:42:28] <barefoot> Two options:
[20:43:11] <barefoot> One, set the DNS at your registrar to x10hosting's nameservers: ns1.x10hosting.com ns2.x10hosting.com
[20:44:59] <barefoot> Two: Have your registrar adjust their nameservers so that the A record (address) is 69.175.122.178 ... which is the server your account is on
[20:45:48] <barefoot> #1 is standard and will automatically update if your account is moved to a different IP
[20:46:14] <vincentpruvost82> I look at the table of my register, please wait i'll tell it now
[20:46:15] <barefoot> on 10hosting
[20:49:14] <vincentpruvost82> when i try to use the x10 dns server, i have an error that telle me that dns server cannot validate the check !!
[20:53:09] <vincentpruvost82> you can see it here :http://www.afnic.fr/outils/zonechec...ns0=NS1.X10HOSTING.COM&ns1=NS2.X10HOSTING.COM
[20:58:18] <vincentpruvost82> so the first option don't work, i have modified my dns a record to have chtirecif.fr. IN A 69.175.122.178
[20:58:47] <vincentpruvost82> but the parked domain add is still in error: what is the problem <
[20:59:55] <barefoot> I see you have a subdomain for your blog?
[21:00:26] <vincentpruvost82> it has never work, because of the dns don't work
[21:00:51] <vincentpruvost82> i if thried but with no success, it can be removed if needed !
[21:00:53] <barefoot> can you try removing it before trying to add the domain?
[21:02:00] <vincentpruvost82> how can i do it ?
[21:02:22] <barefoot> cPanel
[21:03:05] <vincentpruvost82> yes but in subdomain i have "Aucun sous-domaine n'est configuré"
[21:06:02] <vincentpruvost82> what's the problem ?
[21:09:01] <barefoot> all I can suggest is that you open a support request, state the fact that it will not let you remove the subdomain and won't let you add the .fr domain as parked
[21:09:14] <barefoot> Anna usually does the fixes
[21:09:31] <barefoot> can be escalated up to where she will see it

 

[garrettroyce]

Escalating per conversation with Descalzo.