Add-on domain not working

[cairby]

Hi, my add-on domain (uselesslists.co.uk) doesn't seem to be working. I'm able to access my add-on domains pages through its folder on my main domain (www.carey.elementfx.com/uselesslists.co.uk/pages/index.html) and the files are all there but for some reason the domain does not appear in my add-on domains but when I tried to add it again it says the add-on domain already exists. I don't know what the problem is but it started ever since my site was moved to the fris server.

Thanks for any help,
Carey.

 

[pablocrtk62]

I have the same problem too, when I tried to add it again it says the add-on domain already exists. I don't know what the problem is but it started ever since my site was moved to the fris server.

 

[cairby]

So is this problem going to be fixed? My site has been down for quite a long time now.

 

[descalzo]

uselesslists.co.uk shows as an addon but it brings up the cPanel default WebSitePage.

I will escalate this up so a Staff can fix it for you .

This will close the thread. You can follow your Support Ticket via the yellow bar that will appear on top OR via your Account Panel.