Add-on Domain

[xhydr0x]

Elo, I just added the add-on Domain of "DarkConceptz.com" and it isn't in the add-on section and it gives me a weird cPanel error when I try to goto my domain..

And I try to readd the domain it says it's already configured.

Can you help me in any way?

Thanks,
D. Shong.

 

[calistoy]

Try to remove all addon domains and then re-add.

 

[xhydr0x]

There isn't any listed..
Or I'd do that..

It's empty until I try to add it then a error comes up.

 

[calistoy]

An account manager is needed then. A community advocate or the forum moderator needs to see this thread and contact staff.

I honestly can't wait for the escalate button to make a comeback, or I'd escalate you to staff myself. lol

 

[Zubair]

There isn't any listed..
Or I'd do that..

It's empty until I try to add it then a error comes up.

Your problem is reported to staff. They will look into this as soon as possible.

 

[xhydr0x]

Thank you Zubair, in my Subdomains my Domain (DarkConceptz.com) is there but under my add-on domains it's empty..

It's added but not "managed" or something..

But thanks for he support.

 

[GamingX]

Hello,

Can you try adding the domain now ?

 

[xhydr0x]

There was a problem creating the addondomain. Show Details

Error from park wrapper: darkconceptz.com is already configured.

---
Same error.
Is there anyway to delete the addon domain and add my domain as my main domain?
I try to but it gives me a error.

DarkConceptz.com - I got it forwarded to my subdomain hosting here.

 

[xhydr0x]

Any news on the domain problem?
I can't forward because my domain gets too much traffic for the DynaDot forwarding servers so now it's disabled until they enable it..

If you cant figure out the add-on domain I can find other hosting..

 

[GamingX]

You will first need to remove the domain from Subdomains before you can add it in the addon domains.

 

[xhydr0x]

it's not added under the sub-domains.
You misunderstood me.

When I try to add a NEW subdomain my domain is also a option as with the subdomain from X10 but under add-on domains theres no domains..

 

[xhydr0x]

Anyway to reset my account and/or just change my main domain to my domain?
This is taking a bit longer than planned.

 

[calistoy]

Thank you Zubair, in my Subdomains my Domain (DarkConceptz.com) is there but under my add-on domains it's empty..

It's added but not "managed" or something..

But thanks for he support.

You said here that your domain is under sub-domains there. Please remove/delete that first, and then try to place it in addon domains.

 

[xhydr0x]

YOU CAN'T ADD A DOMAIN AS A SUB-DOMAIN.
WHAT KIND OF SUPPORT IS THIS?

WHEN I TRY TO ADD A SUB-DOMAIN IT ASKS WHAT DOMAIN I WANT IT UNDER, MY DOMAIN IS UNDER THERE.
NOT ADDED THERE, THERE ARE NO ADD-ON DOMAINS DISPLAYED SO IT'S ON YOUR PART.

THERES NOTHING I CAN DO.

I GUESS HERE'S A SCREENSHOT SINCE NOBODY HERE SEEMS TO UNDERSTAND ENGLISH.

Main account view:

No Sub-domains!!!:

No add-on domains:

 

[xhydr0x]

You said here that your domain is under sub-domains there. Please remove/delete that first, and then try to place it in addon domains.

And please stop replying posting the samething every other time.
I cannot delete something that isn't there.