Adding Blog kills site (errors included)

[jsfojsf27]

Greetings --

I've searched through the site forums and haven't found a resolution to the following error conditions described below. For now I have removed the offending blog function from my RVSitebuilder project.

Thanks in advance for your help.

JSF

Warning: is_file() [function.is-file]: open_basedir restriction in effect. File(/usr/lib/php/RVSeagullMod/lib/SGL/FrontController.php) is not within the allowed path(s): (/home/:/tmp) in /home/jsfojsf/public_html/rvscommonfunc.php on line 53

Warning: is_file() [function.is-file]: open_basedir restriction in effect. File(/usr/local/lib/php/RVSeagullMod/lib/SGL/FrontController.php) is not within the allowed path(s): (/home/:/tmp) in /home/jsfojsf/public_html/rvscommonfunc.php on line 53

Warning: require_once(/home/jsfojsf/.rvsitebuilder/seagull/lib/SGL/FrontController.php) [function.require-once]: failed to open stream: No such file or directory in /home/jsfojsf/public_html/rvscommonfunc.php on line 228

Fatal error: require_once() [function.require]: Failed opening required '/home/jsfojsf/.rvsitebuilder/seagull/lib/SGL/FrontController.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/jsfojsf/public_html/rvscommonfunc.php on line 228

 

[jsfojsf27]

I went to the rvsitebuilder support forum site and below is their recommended fix. Could a x10hosting support engineer (if such a real person exists, I'm strongly starting to have my doubts) please make this happen? If I can't get my blog to work then I'll have to drop x10 hosting like a bad habit.

JSF

Please contact your server provider to force update RVSiteBuilder. Mostly the issue occurs because it cannot install Pear library.

Please force update using the following instruction.
1. SSH to the server as root and run this command.

rm -f /var/cpanel/rvglobalsoft/rvsitebuilder/var/INSTALL_COMPLETE.php
rm -f /var/cpanel/rvglobalsoft/rvsitebuilder/rvsitebuilderversion.txt
perl /usr/local/cpanel/whostmgr/docroot/cgi/rvsitebuilderinstaller/autoinstaller.cgi

2. Go to root WHM/RVSiteBuilder, it will automatically rebuild the database for you.

To force update both steps need to be done. It still keeps your previous data, configuration and translation (given that you do not edit files directly but edit from RVSiteBuilder Manager).​