adding www prefix

[acewx10h]

When I first opened my free hosting account with x10hosting I was a complete novice (still am really) so was clueless about what I was doing.
I think that I was asked whether I wanted a www prefix.
Can a free hosting account be changed to include the www. prefix?

 

[caftpx10]

It works by default. When registering, there isn't any option to add or remove "support." Even if you add 'www.' to the sub-domain while registering, there's a large chance that it the default prefix would end up making the URL work with an extra www. like 'www.www.example.x10.com' as it adds on to the beginning automatically).

 

[acewx10h]

I have never found it working by default that way so is it just for me that it doesn't work.

 

[essellar]

It will work unless your .htaccess or website script prevents it from working ("same-origin" rules sometimes apply, and the browser doesn't see both versions as coming from the same server). It doesn't redirect, though.

 

[acewx10h]

Even with no .htaccess www hasn't worked on my account acew.x10host.com with any browser from the outtset. I had to put in a redirect, where the redirect worked until the changes to .htacess rules on the 30th September, so now Im even more confused if it works that way for everyone else.

 

[caftpx10]

Are you by any chance using Cloudflare?

 

[acewx10h]

Are you by any chance using Cloudflare?

Yes I am, but I can no longer access this through Control panel 3 as no website shows up.

 

[caftpx10]

You get a blank page?
If you're able to access the control panel then you'll need to check out the advanced DNS zone editor section and see if there's a www.acew.x10.mx entry that's under CNAME pointing towards the non-www one.

 

[acewx10h]

have two related entries for cloudfare and no ther entries with www are these what you mean?

Name TTL Class Type Record
www.acew.x10host.com. 1400 IN CNAME www.acew.x10host.com.cdn.cloudflare.net
cloudflare-resolve-to.acew.x10host.com. 1400 IN CNAME acew.x10host.com

 

[caftpx10]

You can modify them manually so that they COULD skip CloudFlare.
The first CNAME you listed is the one that we need to focus on. Try changing 'www.acew.x10host.com.cdn.cloudflare.net' to 'acew.x10host.com'

 

[acewx10h]

@caftpx10 changing to acew.x10host.com.cdn.cloudflare.net now allows www to work, will try to look at this again tomorrow. Thanks very much for your help and patience.

 

[caftpx10]

So you got www. to work with CloudFlare? That must mean that the issue is solved. What I offered was (as I said) to skip CloudFlare, so I would say that what you used instead is better. Haha.