I've been on and off with The Planet for quite a while now and once everything is setup and IF you don't have problems or need them you'd be good. Their network is great and most things you can do remotely.
They lied about the server setup time, 3 different times to me. I put a request in for the server 3 days ago now and I had to bother the sales team 3-5 times for the first 24 hours to put my order in and send me a contract. Once they did I faxed it back within 45 minutes and had to bother them 3 more times to get them to place the order. I asked how long until the server would be up since we really needed it ASAP, I was told shortly. 24 hours goes by (Yesterday), I go in the livechat and ask for a status, they told me it was running up2date and would be online soon. 6 hours goes by, I ask again, they said it was install cPanel and would be up soon. 4 more hours, should be up anytime, will definitely be up by the end of the day. 11PM last night, it's still installing cPanel... I canceled the order and placed it with SoftLayer. The server is now online I just need to finish configuring it.
If it's your first time getting a server I'd hands down recommend softlayer. They always go out of their way to help you and make sure your happy.
-Corey
Edit:
The server is online and I'm working on switching new accounts to it. I'll hopefully be done soon. It is taking a while to sync all our DNS records and everything.
-Corey