AddOn Domain Did Not Restore

[whollick]

After the recent Chopin reset my addon domain tommobley.x10hosting.com did not restore.

 

[mattblog]

I have the same issue and i think i have found a solution.

This is because through the restores, some of the addon or main domains were not configured in the restoration.
Backup everything (files that were restored) before doing so

1. Login in to https://x10hosting.com/control/login.php
2. Under Free Hosting click View Details
3. Go under Modify Hosting Account

Was that domain your main or addon domain? if it was main just do following step. If it was addon do all.

4. Switch the Domain to something other than what you had
5. Switch it back after action is completed.(This will trick cpanel into adding a new ftp account)
>> ____________________________________________
6. Login into Cpanel
7. Go to Addon Domains
8. Create the New Domain with a Same Directory
9. Click Enter
There you go

Hope this Helps
Sorry if it Doesn't
Matt,

EDIT: I have found out that Admins and Moderators know of this issue and are working diligently to fix it. However you can still attempt the above

as well as if this solution doesnt work, when creating a new addon domain make a new directory and then move the files from the original directory over.

 

[whollick]

Thank you for trying.
Even after several tries I could not make that procedure work.
Each time I received an error message.
I will have to wait until the administrators solve the problem.
I do appreciate your help.

 

[whollick]

Here is more information on this problem.
When I go to CPanel I do not see any addon domains listed.
When I click Addon Domains there is a notation at the bottom of the page saying "no addon domains configured".
When I try to create an addon domain named tommobley.x10hosting.com I get an error message saying tommobley already configured.
I'm stumped.

 

[whollick]

The problem persists.
I just want to make sure my support request has not fallen through any cracks.
Thank you.