addon domain failing

[lists2001-general63]

hi x10! i am currently unable to add a new addon domain. i had 2 addon domains (linuxdojo.com and norcalsolutions.com) and deleted norcalsolutions.com because that was just one of my domains that i "test" things with, and now i wanted to "addon" a "real" domain. i first tried dumbox.com and it failed. next i tried aquinascafe.org and it also failed. both failed with this same error message:

Error from park wrapper: Using nameservers with the following IPs: 216.69.185.21,208.109.255.21

thanks for the hand.

 

[lists2001-general63]

Now when I try to add these two domains, I get "Error from park wrapper: {domain name} is already configured."

it is not in the addon domain list, though.

Little help.

 

[garrettroyce]

The first problem is that your nameservers are incorrect. You must go to your domain registrar and have the nameservers set to ns1.x10hosting.com and ns2.x10hosting.com. The second problem I am requesting a staff member look into for you.