addon domain problem

[ko.rrawatj49]

there is a problem when i am adding the addon domain the CPanel says that it has already been created. please help fix the problem thanks

 

[stpvoice]

Hello,

I can see an addon domain on your account. Does it already show in cPanel?
Also, what's the domain you're trying to add?

Thanks.

 

[ko.rrawatj49]

i am trying to add tawarok.com but it does not work. i tried adding my other domain onelearner.com and it worked.

 

[stpvoice]

Escalated. Domain not in JM.