I have received this from the support service thies email :
"The details of this suspension can be viewed under the client account panel as well as the steps that need to be taken to return your account to good standing."
But there are no explanation concerning the steps that I need to follow in my account panel !!!
There is just the sentence :
"
August 15 at 2:22 pm suspension You have been suspended for high system resource usage. Accounts are suspended for usage when they are detected to have consistently high cpu usage, memory usage, or process amounts. This is an automatic suspension, you're able to unsuspend yourself immed. "
If I click on the text, nothing happens...
Please help !
My ftp account does not work also and I need to download important file...
"The details of this suspension can be viewed under the client account panel as well as the steps that need to be taken to return your account to good standing."
But there are no explanation concerning the steps that I need to follow in my account panel !!!
There is just the sentence :
"
August 15 at 2:22 pm suspension You have been suspended for high system resource usage. Accounts are suspended for usage when they are detected to have consistently high cpu usage, memory usage, or process amounts. This is an automatic suspension, you're able to unsuspend yourself immed. "
If I click on the text, nothing happens...
Please help !
My ftp account does not work also and I need to download important file...