All files deleted

[similitux]

Hello,

All my files were erased on my account, the only thing left is the "cgi-bin" folder, which I never used. And I can't find the "backups" entry in CPanel.

I was recently moved from Lotus (I believe it was lotus, but...) to Fris.

Informations :
Hosting Account Summary
Hosting Username jbell

Status Unsuspended

Package adfree-adfree

Creation Date July 30 at 8:16 am

Hosting Server fris

Main Domain similitux.elementfx.com

Sub Domains None

Parked Domains None

Addon Domains None

Synchronization June 11 at 10:12 pm

Jany.

 

[DeadBattery]

I'm escalating this thread to a support ticket.
To view the ticket, click on the yellow bar at the top of this page.
*****Escalating Thread*****