All Files Disappeared

[neavin.samuel49]

Hi,

All my files have disappeared from the Cpanel although my databases are intact. x10hosting homepage indicates that 149MB of hosting space is currently in use, which is same as the space that was in use before the problem started.

My site is aisb.elementfx.com which was hosted on Boru. I read in another thread that a relatively small number of accounts were affected.

Please confirm if there are any chances of recovery of my files.

 

[Anna]

Looks like your account is affected by the issues as noted at: http://x10hosting.com/forums/news-announcements/165237-boru-account-issues-after-upgrades.html

Escalating this for further handling.