All my Files were deleted !!

[eudes.eds74]

hi guys, and girls.
All my files from hosting x10 were erased.
Now when I go on 'File Manager' I only see
"(/home/eudes)"
Theres no 'public_html' or any other folder anymore. And I can´t create it. :frown:

can some one tell what I have to do? how I can fix that?
which folder I must create at first place?
thanks.

 

[essaji]

Same here. Is everything's really gone or this is temporary error??

 

[np195462]

i have the same problem. Why ?

 

[wingitse]

I've also got this problem its happened on another site I am hosting with x10hosting. They both have WordPress blogs on them installed using softaculous. When I go on softaculous now all I see is a blank page as well :/

 

[eudes.eds74]

thanks for answer guys.
Someone else have the same problem?
should we report this? where?

 

[tyj55584]

My files are hosted on stoli and they are missing as well. I also can't access it from ftp. I hope this is just a temporary issue. Free x10hosting seems to be getting less and less reliable.

 

[nocrisis110mb26]

My files are missing too, what is hapening?

 

[stgeorge]

Same Here!
The Boards is lighting Up with this issue and as yet I have to see any form of reply

Here are a few more posts but no doubt there will be many more.

I have written a Support Ticket as we are supposed to, but guess what? No Answer.

http://x10hosting.com/forums/free-hosting/178249-cpanel-websites-gone.html
http://x10hosting.com/forums/free-hosting/178253-account.html
http://x10hosting.com/forums/free-hosting/178252-404-error-nothing-root-directory.html

 

[alexlox1]

i have the same problem, my no files, no ftp access no database, mysql server is down...
i'm on server stoli too
there's the cpanel statistc error:


can't create /home/alexlox1/.cpanel/datastore/all_iplist.db: No such file or directory at /usr/local/cpanel/Cpanel/DIp/MainIP.pm line 250
Carp::croak('can\'t create /home/alexlox1/.cpanel/datastore/all_iplist.db: No...') called at /usr/lib/perl5/site_perl/5.6.2/x86_64-linux/Storable.pm line 76
Storable::logcroak('can\'t create /home/alexlox1/.cpanel/datastore/all_iplist.db: No...') called at /usr/lib/perl5/site_perl/5.6.2/x86_64-linux/Storable.pm line 258
Storable::_store('CODE(0x1985ac10)', 'ARRAY(0x19dd1280)', '/home/alexlox1/.cpanel/datastore/all_iplist.db', 0) called at /usr/lib/perl5/site_perl/5.6.2/x86_64-linux/Storable.pm line 218
Storable::nstore('ARRAY(0x19dd1280)', '/home/alexlox1/.cpanel/datastore/all_iplist.db') called at /usr/local/cpanel/Cpanel/DIp/MainIP.pm line 250
Cpanel:Ip::MainIP::getconfiguredips() called at /usr/local/cpanel/Cpanel/DIp/MainIP.pm line 61
Cpanel:Ip::MainIP::getmainip() called at /usr/local/cpanel/Cpanel/DIp.pm line 40
Cpanel:Ip::isdedicatedip(69.175.122.178) called at /usr/local/cpanel/Cpanel/ExpVar.pm line 493
Cpanel::ExpVar::hasdedicatedip() called at /usr/local/cpanel/Cpanel/StatsBar.pm line 63
Cpanel::StatsBar::api2_stat('rowcounter', 'mainstats', 'display', 'hostingpackage|shorthostname|cpanelversion|theme|apacheversion|p...') called at (eval 15) line 1
eval '$dataref = [Cpanel::StatsBar::api2_stat(%{$rCFG})];' called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 87
Cpanel::Api2::Exec::api2_exec('StatsBar', 'stat', 'HASH(0x19d304a0)', 'HASH(0x19a31620)') called at cpanel line 621
main::real_cpexectag('<?cp StatsBar::stat(^J[tr class="row-%"]^J [td class="stats_lef...') called at cpanel line 3881
main::dotag_finished_headers(0) called at cpanel line 3676
main::cpanel_parseblock('<table width="100%" id="stats_extended" class="truncate-table" c...') called at cpanel line 3627
main::cpanel_parse('GLOB(0x19a324c0)') called at cpanel line 2480
main::doinclude('/usr/local/cpanel/base/frontend/x3/branding//extended_statsbar.h...', 0, 1) called at /usr/local/cpanel/Cpanel/Branding.pm line 52
Cpanel::Branding::Branding_include('extended_statsbar.html') called at (eval 5) line 1
eval 'Cpanel::Branding::Branding_include(@{$argref});' called at cpanel line 1152
main::real_exectag('<?cp StatsBar::stat(^J[tr class="row-%"]^J [td class="stats_lef...') called at cpanel line 3878
main::dotag_finished_h

 

[rjtpc68]

I have the same problem looks like it all gone

 

[cyberneticsoldier]

Well I hope they can at least tell us what's going on and how long it'll take for the server to be fully operational again. I also hope they can fix this because this really couldn't have come at a worse time for me I'm in a rush to get my portfolio online and I was almost done and now this happens

 

[hbakhous13]

Hello, Please HELP?

 

[mika_hakkinen10159]

I have the same problem. My website files are hosted on "stoli" and now they're missing .:frown:

 

[Skizzerz]

Cluebat: If you have an issue with your account, open a support ticket. It's in the account portal, and is a really simple process. Posting on the off-topic forum doesn't alert staff to widespread issues as quickly.

Regardless, this has now been fixed. Thread closed.