Any chance of change in server?

[habbofm101]

Any chance You can move my website to a different server.
It appears that Starka has been messing around for 6 days, and none of the threads regarding it have been replied to, I have a website to open thanks :l
Seriously, i wouldn't be as pissed off if the threads were getting replied to, but they are not, so when is this going to be fixed or will you move my hosting to a different server.

 

[carl6969]

Howdy;
Free hosting support at x10Hosting is provided primarily by volunteer members of the community support team. At any given moment a member of the community support team may or may not be online who is able to accurately answer a particular question or address a particular issue. Sometimes we simply do not have the information being requested but that does not mean that the issue is being ignored - it just means that that the question or issue remains unanswered until somebody with accurate and up to date information reviews the thread. I realize that this does not address your questions and concerns about your server and I sincerely regret the inconvenience.

We are unable to move users from one server to another. Again, I apologize for the inconvenience you are experiencing and hope you will try to exercise patience until the matter is resolved.

Regards;
Carl

 

[habbofm101]

When will the issue be resolved, it seems rather annoying that not even a thread has been posted saying they are working on the issue and working on a fix, rather then just ignoring every single thread posted, they could just answer them all in one?