Any way to get backups before migration?

[cositx10]

Hi @Anna ,

I noticed that my Wordpress website isn't working, and I think that I narrowed it down to a MySQL error that can be fixed by modifying a cnf file serverside. In phpMyAdmin I see that the database wasn't migrated in full (a bunch of tables are missing), most likely because of this error. I got this error when I tried to upload a backup of the database into an empty one, and the new resulting database has exactly the same tables missing.

I made manual backups on December 5, but I was wondering if there were any accessible backups of the database/user right before the migration. In the announcement sticky @Corey mentions full backups, but I assume this is only for paid customers?

Thank you for your time.

 

[Anna]

Paid customers does not undergo these changes at all.

Once everything is done with the actual migrations, backups should be made available through DirectAdmin, at least that was what I was told.

 

[cositx10]

That sounds great, thanks Anna.