Resolved 'Apache is functioning normally' and unable to use any admin

[latechim]

Hello Anna and all,
I’m also receiving the same error message. My situation sounds like the same situation as the OP. Can you please help me to restore access to my account?

Thank you!

Robert

 

[Anna]

We actually purged accounts where there was no login made in the past 60 days (the requirement as per ToS is to login once every 30 days), but since we purged without suspending first, we allow a grace period where the accounts can be restored if asked within a week from when termination was made for these accounts.

Your account should now be sorted, please let me know if you find anything that isn't working properly.

 

[latechim]

We actually purged accounts where there was no login made in the past 60 days (the requirement as per ToS is to login once every 30 days), but since we purged without suspending first, we allow a grace period where the accounts can be restored if asked within a week from when termination was made for these accounts.

Your account should now be sorted, please let me know if you find anything that isn't working properly.

I can now upload and edit via FTP.

However the site only shows "Apache is functioning normally" when I try to access the root domain.
If I call index.html the site displays as it should.

I am also still getting:

"Sign in Successful
Please standby while transfer you to your web hosting account.


An error has occurred forwarding your sign in. Retry"

 

[Anna]

Could you please try now?

 

[garrettroyce]

@latechim is your issue resolved? Please let us know if you need any further assistance, or this thread will be closed soon for inactivity. Thank you.

 

[garrettroyce]

@latechim Please open a new thread if you have any issues. This thread is being closed for inactivity.