Resolved Apache is functioning normally

[mikealle]

I have the same problem. accessing my website gives the message "apache is working normally" and when I attempt to log in to cpanel it does not allow me access.

 

[Anna]

We actually purged accounts where there was no login made in the past 60 days prior to purge (the requirement as per ToS is to login once every 30 days), but since we purged without suspending first, we allow a grace period where the accounts can be restored if asked within a week from when termination was made for these accounts.

Purge happened early in this month, around the 4th, so basically we're now nearly two weeks after even if one week was said to be our grace period at first.

Your last login prior to our purge was on November 30th.

Your account should now be sorted, please let me know if you find anything that isn't working properly.

 

[mikealle]

We actually purged accounts where there was no login made in the past 60 days prior to purge (the requirement as per ToS is to login once every 30 days), but since we purged without suspending first, we allow a grace period where the accounts can be restored if asked within a week from when termination was made for these accounts.

Purge happened early in this month, around the 4th, so basically we're now nearly two weeks after even if one week was said to be our grace period at first.

Your last login prior to our purge was on November 30th.

Your account should now be sorted, please let me know if you find anything that isn't working properly.

Many thanks it is now working normally.