Backend Problem?

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ssfly

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I logged in today to use the web-based FTP since I don't have access to my FTP client at the moment, but I couldn't use it, because as soon as I logged on, this message appeared.

Although you've logged in successfully, there was an error retrieving your account's hosting type from the backend system.

Um. So yeah...:dunno:
 

ssfly

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Erm. I believe my account has been deleted, as I get this message: This site is not longer available !

Uh, I realize this may have been because a new homepage was not uploaded, but this would be because I have not uploaded it yet.

I had however disabled registrations on the eyeOS system as requested.

I had a page in the /Sambo directory that was a memorial to a friend who committed suicide that had his mother and various friends posting memoirs of him. I really hope that isn't lost.
 

compwhizii

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Hi! Please open a ticket in the new support system, and a staff member will help you there, thanks.

http://support.x10hosting.com/
Edit:
It's not gone, it's a bug in the system that can be fixed.
 
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ssfly

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>.< I feel stupid. It said on the site somewhere to type in my email & password. But yes that worked, thank you.
 
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