Banned every two seconds

Status
Not open for further replies.

Flopan

New Member
Messages
20
Reaction score
0
Points
0
Hello,

It gets annoying, I'm banned for inactivity every two seconds when I'm connect to my FTP ...

Please help me

Thank you

Goodbye

(Sorry i'm french and i'm nulle in english)
 

vishal

-::-X10 Guru-::-
Community Support
Messages
5,255
Reaction score
192
Points
63
To remain active you have to login to forums.Login to Cpanel,using FTP or Account panel is not COUNTED.Currently your account is active
 

Flopan

New Member
Messages
20
Reaction score
0
Points
0
Yes, it is active, because I activated it, but it becomes very boring to me because it suspends my account 6 times a day (at least)
 

Corey

I Break Things
Staff member
Messages
34,553
Reaction score
204
Points
63
Are you talking about the FTP timeout? It is 2 minutes.

I do not see any high resource usage suspensions on your account if that is what you are talking about.
 

Livewire

Abuse Compliance Officer
Staff member
Messages
18,169
Reaction score
216
Points
63
Next round that it happens make sure to log in here -first- before unsuspending it; otherwise it might just stick you in the back of the suspension queue right away again.

As long as you login here you should be fine cause then it sees you're active and shouldn't put you in the suspension queue unless it's for something other than inactivity.
 

Flopan

New Member
Messages
20
Reaction score
0
Points
0
I am often suspended! And I find it not normal that activates the inactive stuff full of times a day.
 
Status
Not open for further replies.
Top