Banned from Joomla forum

Ian Ridgeway

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Hi,
Joomla Forums has placed a ban on my IP address giving no reason. That means there must be lots of people on x10 hosting with the same problem. Has it happened to you and anything that can be done about it?
 

glennemlee95

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The server's shared IP or specifically your IP? If it's your IP specifically, someone before you most likely used that same IP number and was problematic. I've ran into an issue once before elsewhere in which my IP was blacklisted due to a malicious spider/crawler, even though I don't run any crawlers of my own. Managed to get my IP taken off the blacklist by submitted an appeal and explaining my situation.

If you're going through a similar situation, let Joomla know via some other means that you're not a malicious user.
 

Ian Ridgeway

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Thank you,
Can you point me to the correct place to contact them as I cannot contact the forum administrator?
 

glennemlee95

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Try this http://community.joomla.org/
That's the best I can offer since they don't really have any actual contact information outside of their own community and forums. If absolutely needed, you could use an anonymous proxy.
 

bigguy

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You could try having a friend register there and tell them what has happened. (Just an idea)
 

Ian Ridgeway

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Tried on another computer on the same IP address and found the administrator link worked when it doesn't on mine (don't know why) so have send message to the administrator.

Thanks all for your suggestions. I will see what happens.
 
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