Banned without reason.

[micha195]

Hi,

This has also happened to my account today. Please help as soon as possible.

Thanks!

 

[uaedesign.net54]

Yup, Working like a charm.
THANK YOU SUPPORT.

 

[uaedesign.net54]

Yup, Working like a charm.
THANK YOU SUPPORT.

 

[lluisbue]

Hi, @Bryon , mine is still closed . How can I get my website reviewed?
Thank you.

 

[panioty13]

Just checked - same issue at my end too -
message - "Your web hosting account was closed due to abuse. Please contact support."
-The Website is up but cant access cpanel etc.
-Please advise/help resolve asap.

 

[emmostud]

Hello all.
My account also shows it has been suspended. How can I contact with support to see what I did wrong?

Thank you.

 

[disneyop]

@Bryon Same here....still scratching my head over this one. I have a backup of my site and can host it elsewhere, but I would prefer to stay with X10. Please advise when this issue is corrected. Thanks!

 

[panioty13]

Mine still stands unresolved since my message here last saturday. Now I see a new message ....

Access to your hosting account is currently restricted. The restriction is due to a substantial link discovered between your account and another with a history of abuse activity.

 

[Bryon]

Hi,

This has also happened to my account today. Please help as soon as possible.

Thanks!

I'm seeing that you have been able to successfully sign-in since April 21st.

Hi, @Bryon , mine is still closed . How can I get my website reviewed?
Thank you.

It appears that a prohibited PHP web shell was uploaded on April 20th via FTP to a second account of yours, which is this one:

Hello all.
My account also shows it has been suspended. How can I contact with support to see what I did wrong?

Thank you.

Was it you that uploaded the PHP web shell?

Mine still stands unresolved since my message here last saturday. Now I see a new message ....

Access to your hosting account is currently restricted. The restriction is due to a substantial link discovered between your account and another with a history of abuse activity.

You should now be able to sign-in.

 

[panioty13]

I'm seeing that you have been able to successfully sign-in since April 21st.




It appears that a prohibited PHP web shell was uploaded on April 20th via FTP to a second account of yours, which is this one:




Was it you that uploaded the PHP web shell?




You should now be able to sign-in.

Thanks Bryon, I confirm access and all OK at my end.