Beginner Here Needing Help!

healthy5

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I am having difficulties uploading my html documents into my file manager. What I'm not understanding is where the html documents need to go once I acces my file manager. I feel like I've tried putting the documents in every folder and I still am not able to have it pull up on my website. I have already linked my domain name with my web hosting site. Can someone please help me??
 

descalzo

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They go into /public_html
Capitalization is important. Index.html is not the same as index.html

I show your main domain as healthylifeaddictioncom.x10.mx -- but there seems to be a problem with the DNS. There is an entry in the x10hosting nameservers, but no A record.
 

descalzo

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"A" is for Address.
Try cPanel --> Advanced DNS Zone Editor
Reset the Zone file.
 

healthy5

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And so from there I will need to re-add my domain name, or is there a waiting period as before?
 

healthy5

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Oh I thought I needed to re-add my main domain of the healthylifeaddiction.com
 

descalzo

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1. Your main domain is healthylifeaddictioncom.x10.mx . The "A" -- address -- record is missing from x10hosting's name servers. So, you cannot reach it from the web.
To Fix:
Go to cPanel --> Advanced DNS Zone Editor
Select that domain
Reset the entries in your zone file to a default state. more » -- click on more
Reset

2. healthylifeaddiction.com is either parked or an add on.
Which is it?
The name servers have the "A" record for it and I can reach it from the web. You do not have to fix anything with the DNS.
But it is empty.
Where you upload your files depends on whether you have it as a parked domain or an addon.
 

healthy5

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Ok I guess my next question is how to I make my website accessible from the web? I believe the healthylifeaddiction might have been mistakenly added as I was trying to figure out what to do. I have html documents I need to add to the website I created - www.healthylifeaddiction.com which I thought I had originally done when I added them to my public_html, but I'm thinking I'm missing a step in between now.
 

descalzo

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2. healthylifeaddiction.com is either parked or an add on.
Which is it?
...
Where you upload your files depends on whether you have it as a parked domain or an addon.

Well?
 

descalzo

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Then the system should have created a sub-directory of /public_html for its files.
If you are not sure, go to cPanel -> Add on Domains and see what is listed as Document Root for the add on. That is where the files for your addon domain go.
 

healthy5

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The public_html is showing before the healthylifeaddiction.com, does that seem right to you? So for example it's showing public_html/healthylifeaddiction.com
 

descalzo

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The default is to name the directory for the add-on, so that would seem correct.
 

healthy5

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And so my html documents should go into the public_html folder, or a subfolder from there?
 

descalzo

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Well, since healthylifeaddictioncom.x10.mx is currently useless, there is no use in putting anything in /public_html

Your files for healthylifeaddiction.com go into /public_html/healthylifeaddiction.com
 

uraceele

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Well if I am not mistaken he could just re-add the domain and set its directory to public_html and not add the extra subdomain folder for the domain.
 

webport2

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I know this is kind of later down the road in time. But I had a time reading the comments and instructions here. So... First of all make sure that the DNS registra of your domain name has your domain name pointed at x10's name servers. And then park your domain on your Cpanel feature for parked domains. Then whatever is in the public_html folder will be served up by your domain name url. And please do not add your domain name to your a folder inside the public_html folder. Since a click of the web address link will send the link looking for one of the following files ~ index.html or index.php (or .htaccess file) which is immediately inside the folder named public_html. Any folder inside of the root directory (public_html) is only considered to be a file folder unless a .htaccess file redirects the url link to a index.html or index.php file inside one of the folders. After you have done all of this your domain name url link should be delivering up your index.html or index.php file for your home page.
 
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