Being suspended every few days

zeo2k

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I'm kinda confused about accounts being suspended. It seems like every 4-5 days my account is being suspended. I'm not sure why that is since I log into my account regularly (Like every 3-4 days). Everytime I check to see what the reason is, it says inactivity for 2 weeks and to click to unsuspend it. I probably had to do this 3 times in a month and a half time period. I'm don't understand why I have to do this everytime when I'm logging into x10 more frequently than 2 weeks. I just check my account today and it was suspended. It said it was because of inactivity for the past 2 weeks, so I clicked to unsuspended it. When I logged back into x10, it said at the top that the last time I logged in was on the 18th of December. Today is the 22nd. That's 4 days, not 14. And this seems to be happening all the time. Do I have to log into the forums or the cPanel as well? Let me know...

ZEO2K
JL.ElementFX.com
 

LyteNight

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I'm kinda confused about accounts being suspended. It seems like every 4-5 days my account is being suspended. I'm not sure why that is since I log into my account regularly (Like every 3-4 days). Everytime I check to see what the reason is, it says inactivity for 2 weeks and to click to unsuspend it. I probably had to do this 3 times in a month and a half time period. I'm don't understand why I have to do this everytime when I'm logging into x10 more frequently than 2 weeks. I just check my account today and it was suspended. It said it was because of inactivity for the past 2 weeks, so I clicked to unsuspended it. When I logged back into x10, it said at the top that the last time I logged in was on the 18th of December. Today is the 22nd. That's 4 days, not 14. And this seems to be happening all the time. Do I have to log into the forums or the cPanel as well? Let me know...

ZEO2K
JL.ElementFX.com
It's not the cPanel you're supposed to log into. It's either the forums or the account management system on the main page.
 

Livewire

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I always thought it was once every week though :confused:

It's 2, but don't let me tell you that - ALWAYS think it's once a week, so if you happen to miss one, you've got a buffer zone.

That way you'll be covered even if you miss it by a day or two :)
 

mr kennedy

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It's 2, but don't let me tell you that - ALWAYS think it's once a week, so if you happen to miss one, you've got a buffer zone.

That way you'll be covered even if you miss it by a day or two :)

well I have a mindset that it's once every two days so I don't miss a single day :D
 

Corey

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No, we can not make it one month.

Zeo2k, if you log into the forums and it happens again please PM me.
 

hindustani

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to prevent suspension what one should post every week in this forum..???.
Edit:
I mean to say can the time limit be increased to one month????
 
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Starshine

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to prevent suspension what one should post every week in this forum..???.
Edit:
I mean to say can the time limit be increased to one month????

Corey posted right above you. No. It will not be increased to once a month. Because then some will complain that its not long enough and ask for every 3,6,12 months.

You do not need to post, just to login. Thats it.
 

mr kennedy

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Corey posted right above you. No. It will not be increased to once a month. Because then some will complain that its not long enough and ask for every 3,6,12 months.

You do not need to post, just to login. Thats it.

and then if it turns like that, they'll complain again and say make it 6 months and on and on until it gets more stupid
 

galaxyAbstractor

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I think you should make so the cPanel counts... Because if you login to your cPanel you are active right?
 
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