bhncs.co.cc on chopin not restored

[bhncs1]

I know you all must be terribly busy with all the work you're doing on the infrastructure, but I'm hoping I can draw your attention to looking at my account, BHNCS (or, the domain, bhncs.co.cc). I believe I'm on chopin, which your status message indicates should be completely restored, but my settings and data appear to be missing. If you have a free moment, I'd appreciate your looking into it.

Thanks.

Bret

 

[descalzo]

You have your nameservers listed as those at co.cc

They point to 216.245.205.66 which, I believe, currently is not an x10hosting server.

During the migrations, IP addresses change.

 

[bhncs1]

OK, I note that I will have to change the IP addresses on co.cc in order to get the domain to point to the correct servers. That makes sense.

However, when I currently log into the control panel (which is not formatting correctly, and might even be missing menu items), it is showing I am using 0MB of storage and 0MB of transfer. I had to reconfirm my e-mail address. Also, I paid the fee to keep my site active if I can't make it to the forums, and I've started getting warning messages again.

It looks to me like my data and configuration settings are not present. I would appreciate someone looking it to it, when time permits.

Thanks.

Bret

 

[descalzo]

1. Account Panel and cPanel figures for usage go crazy every once in awhile. Until you get into your site and check the files/databases, I would not worry.

2. They were testing a new "warning of inactivity" script. Unfortunately, it did not check for inactivity timer. But the real script that does the suspending does check.

3. Try chopin.x10hosting.com/~your-cPanel-username to access your site for now. Note: accessing your account this was will mess up links, css files, etc., but will let you see your site is still there.

 

[bhncs1]

3. Try chopin.x10hosting.com/~your-cPanel-username to access your site for now. Note: accessing your account this was will mess up links, css files, etc., but will let you see your site is still there.

I've tried using http and https. I got a timeout error from the server on both protocols.

Should I normally be able to go to http:// or https://chopin.x10hosting.com/ and get a page of some sort? I also tried that, without my cPanel username, and got the same timeout.

I appreciate all the suggestions so far.

Thanks.

Bret

 

[descalzo]

The problem is that chopin is down across the boards right now.

 

[bhncs1]

Fair enough. I'll wait until service is restored to see what happens.