Blocked account

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intervideo

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Hi!
I received a mail from you on account lockout. Once logged into the admin area, I read that account has been blocked due to "Suspension Reason: Lwscanner: virus detected, trojan. Shell-2 in phpinfo. Php [zero tolerance, permanent suspension] [lwscanner]. "
What is it? You can remove this virus and to unblock my account?
I hope for you.
 

Brandon

Former Senior Account Rep
Community Support
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Hello,

This is a zero tolerance suspension. The block won't be removed, you are responsible for all files on your account.
 
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