Boru server lost files

[gerradrules17]

Hello i was wondering if someone can help me i lost all my files and cant access some parts of x10 hosting a missing file appears. I was directed to this forum link to explain my problem further. http://x10hosting.com/forums/news-announcements/165237-boru-account-issues-after-upgrades.html

 

[calistoy]

The files are lost and your account is broken. You'll have to delete your account, make a new one, and then reupload your site. As the thread you posted said, you can get your database out of the cPanel before you delete and recreate.

 

[gerradrules17]

How do you delete an account though? i Cant find a link or anything i was directed to here to post to get it deleted or my files put back on.

 

[calistoy]

There was never an option to put your files back on due to it being impossible because your account is broken.
Instead, please fill this form out in its entirety to formally request deletion, and then reply back here with it:

cPanel username:

( ) Inserting an X inside the parentheses signifies that I have made all necessary backups of my free hosting account and will not hold x10Hosting responsible for any data I am unable to recover after my free hosting account is deleted. The X also serves as my digital signature verifying that I have proper authorization to request account deletion of the account specified.

 

[gerradrules17]

cPanel username: simpsonn (Free hosting account name)

(X) Inserting an X inside the parentheses signifies that I have made all necessary backups of my free hosting account and will not hold x10Hosting responsible for any data I am unable to recover after my free hosting account is deleted. The X also serves as my digital signature verifying that I have proper authorization to request account deletion of the account specified.