boru upgrade

[joself8261]

Hello,

I was one of the ones who lost their files in the server upgrade, I have lost access to email and cannot upload any files.
Thank you for you assistance.

-Jose

 

[calistoy]

Did you read this thread about your current situation? http://x10hosting.com/forums/news-announcements/165237-boru-account-issues-after-upgrades.html If so, then please post back here to let us know when you are ready.

 

[joself8261]

Yes, I did read that thread.

 

[calistoy]

So did you want the Illuminated upgrade?

 

[joself8261]

sure, I would appreciate taking advantage of this offer. Thank you

 

[calistoy]

I'm going to escalate your thread now. This is so that an admin can see this and walk you through the upgrade. This thread will appear closed after escalation, but you'll still be able to access it from your account panel.