Can not access Cpanel

[guancharlie25]

I must sound like a broken record right now. So I've been trying to log in for a few minutes, I know my hosting username, my old hosting server was cossacks and my new one is fris. I'm certain that I know my password since I just changed it from one password to another one.

But everytime I go to https://fris.x10hosting.com:2083/login/ I get a "Login Attempt Failed!" error. I've tried logging in at http://fris.x10hosting.com:2082/login/ as well, with no luck.

This is strange. I was told all the updates were done, and I can access my site, but I can't log into cpanel, and my FTP client filezilla isn't working anymore either. I'm basically locked out from uploading or downloading files, HELP!

 

[DeadBattery]

Try changing your cPanel password in the AMP: http://x10hosting.com/control/
Then try logging in again.

 

[guancharlie25]

This is exactly what I did. In addition, now when I try to access my site, I get the following error: "Unable to connect"

On my firefox browser this means that the page was taken down. The site was fine when I left it this morning, so I guess this is good news, it was taken down for some maintenance. Perhaps the cossacks server move hasn't been finished yet.

 

[DeadBattery]

All the account moves are finished but the admins are still doing some maintenance.
One user suggested doing a password reset through cPanel.

 

[guancharlie25]

The site is back up. I do not understand, how do I reset my password through cpanel if I can not log into cpanel?

 

[baratsag]

The site is back up. I do not understand, how do I reset my password through cpanel if I can not log into cpanel?

http://x10hosting.com/forums/free-hosting/125477-cpanel-login-fix.html

 

[guancharlie25]

Thanks for the reply, although I'm not sure exactly how to do a password reset. I will access this page https://x10hosting.com/control/ and then I won't know what to do.

It'd be nice if a mod/staff member could reset my password and send it to my email address.