can not access to cpanel

[serba]

dear x10hosting team,

please help me about this problem.

Your x10Hosting free web hosting account has been created successfully. It is available for use immediately.

Here are your hosting account's details:

* Username: serbaser
* Password: This is the same as your client account password
* Domain: serbaserbiusaha.x10.bz
* Package: adfree-adfree
* Hosting Server: borunew

cPanel can be accessed through our account panel or by using the following URL:
https://borunew.x10hosting.com:2083

Important links relating to your hosting account:

* Client Account Panel: http://x10hosting.com/control
* Common support questions: http://x10hosting.com/control?support&common
* x10Hosting Forums: http://x10hosting.com/forums
* Getting started information: http://x10hosting.com/forums/news-announcements/27011-x10-getting-started.html


when i go to http://x10hosting.com/control and i check the hosting status; it show like this :

Hosting Account Summary
Hosting Username serbaser
Status Unsuspended
Package adfree-adfree
Creation Date April 7 at 12:09 pm
Hosting Server borunew
Main Domain serbaserbiusaha.x10.mx
Sub Domains None
Parked Domains None
Addon Domains None
Synchronization -∞ days ago

but i stil cant access my cpanel https://borunew.x10hosting.com:2083

thanks

serbaserbiusaha

 

[descalzo]

but i stil cant access my cpanel https://borunew.x10hosting.com:2083

thanks

serbaserbiusaha

It won't take your password?
That link does not load?

 

[serba]

yap, the url link doesnt work properly, it always get error like this :

ERROR The requested URL could not be retrieved

While trying to retrieve the URL: borunew.x10hosting.com:2083
The following error was encountered:

• Access Denied. Access control configuration prevents your request from being allowed at this time. Please contact your service provider if you feel this is incorrect.

 

[techairlines]

yap, the url link doesnt work properly, it always get error like this :

ERROR The requested URL could not be retrieved

While trying to retrieve the URL: borunew.x10hosting.com:2083
The following error was encountered:

• Access Denied. Access control configuration prevents your request from being allowed at this time. Please contact your service provider if you feel this is incorrect.

Is your Internet Service Provider blocking access to ports 2083 and 2082?

 

[descalzo]

I think it your security settings and a problem with the server certificates.

Try

http://borunew.x10hosting.com:2082/

 

[serba]

thanks all, both of methode work right now.

thanks

 

[Zubair]

Your problem is solved Now. So I am going to close this thread to mark it as resolved. Feel free to create a new thread if you need more help.

***Thread Closed***