can not access to cPanel

[bravewolf]

i have a web hosted by you which is http://ddream.x10hosting.com
i have a forum user name which is freeviewman
i have a x10hosting account username which is bravewolf

Don't know when i made these mess.
Now i just want to access cPanel do some update but couldn't login by using the "freeld" as username again and i am totally lost. Can you tell me what user name i should use to access the cPanel and how i can change its password.
thanks.

 

[descalzo]

Apparently the login to cPanel via the normal link is having issues.

Try going through the Account Panel https://x10hosting.com/control/login.php using your Forum username/password and then going to Hosting Account and then Log in to CPanel button.

Use Forum username/password for freeviewman

 

[Jarryd]

Hello,

This issue should now be resolved and you should be able to log in normally again, sorry for the inconvenience.

Thank you for using x10hosting.