Can not authenticate to IMAP server - DB error in mail detail logged for admin.

[genealogy1]

TRied loggin into Horde and Squirrel to read mail and getting this error:
A fatal error has occurred
DB Error: connect failed
Details have been logged for the administrator.

HORDE

Logged into file manager and there is no mail, but I know that there has been mail and should be mail - but mail is NOT there.

WordPress postie NEW error message also:

Couldn't open stream {mail.mywebsitename.pcriot.com:143/service=imap/notls/novalidate-cert} in /home/mywebsitename/public_html/wp/wp-content/plugins/postie/postieIMAP.php on line 78

Mail Connection Time Out

Common Reasons:

Server Down

Network Issue

Port/Protocol MisMatch

The Server said:Can not authenticate to IMAP server: [CLOSED] IMAP connection broken (authenticate)

Know that mail in WordPress last worked - 10PM yesterday

 

[joejv4]

I looked at cPanel Service Status report a while ago and imap was down - I just looked again and it's back up. Give it a try now.

 

[genealogy1]

I looked at server reports, but didn't notice anything beyond Feb 17th. Where did you find IMAP reports? Thanks!

 

[joejv4]

If you log into cPanel, scroll to the bottom of the page, in the left side navigation panel (Hosting Account Information) there is a link for "Service Status" "Click to view". This will display a page with the current status of all the Services

 

[genealogy1]

Now I know where to look for issues - in great detail thanks. I was only looking in one area. This is better info - thanks! [Why didn't I think of that?]
It looks like WordPress is back up when I run the manual postie - but I still have errors with postie - maybe I did THAT but:

HORDE still has this error:
A fatal error has occurred
DB Error: connect failed
Details have been logged for the administrator.

SQURREL MAIL has this error:
ERROR:
ERROR: Connection dropped by IMAP server.

 

[vishal]

Horde is down(temporary issue).Try using Squirrel.

 

[Gouri]

Now I know where to look for issues - in great detail thanks. I was only looking in one area. This is better info - thanks! [Why didn't I think of that?]
It looks like WordPress is back up when I run the manual postie - but I still have errors with postie - maybe I did THAT but:

HORDE still has this error:
A fatal error has occurred
DB Error: connect failed
Details have been logged for the administrator.

SQURREL MAIL has this error:
ERROR:
ERROR: Connection dropped by IMAP server.

The squirrel mail is working properly, Did you tried it.

 

[genealogy1]

EDITED:
Squirrel mail is up now but can only check one email addy.

Re-checked and now is DOWN again in Squrrel mail.

What is really weird is that there is no mail for any email addys in File Manager either! Even if HORDE or SQURREL were down shouldn't there be some form of mail in FILE Manager?

 

[vishal]

Sorry for inconvenience ,Squirrel mail is also showing sum Ups and down

 

[genealogy1]

Oh such is life ~ ups and downs Thanks

 

[genealogy1]

For my own edification regarding NO email in file managers.
From control panel went to Email Accounts.
Clicked on view with less java.
And was able to view KB on email whereas in file manager NONE.
Whereas in Email Accounts is NONE.
One email of 4 that SHOULD have email in it has 0 others appear to have email but access to DB is still error in Squrrel and HORDE.

 

[genealogy1]

Now getting
Internal Server Error 500
But Squirrel Mail Loads.

 

[genealogy1]

Trying to get into file manager:
Connection refused: stoli.x10hosting.com:2082