Can Not Create Addon Domain

[htech]

Hi,

I am unable to add a domain as an add on domain.

I've registered a domain at CO.CC (www.rshighalch.co.cc) yesterday and I have pointed the name servers to ns1.x10hosting.com and ns2.x10hosting.com.

When I go to "Addon Domains" and enter the details to add it i get the message:

Error from park wrapper: rshighalch.co.cc is already configured.

When I go to the website I'm forwarded to /cgi-sys/defaultwebpage.cgi

Any help would be greatly appreciated.

 

[htech]

Any help?

 

[MaestroFX1]

Your Hosting Server is starka, which is going through migration process.

So, let the migration complete.

Read:
Starka Server Migration Information Thread
http://x10hosting.com/forums/news-a...-migration-information-thread.html#post797454


Keep checking your "Account Management Panel" page for an updated version of "x10Hosting Network News".

 

[htech]

Thanks for the information. I'll let you know if after the migration it still isn't working.

 

[MaestroFX1]

My pleasure.

Post only after "OFFICIAL" completion notification.

 

[htech]

I'm still having problems adding the domain. It's showing up in some areas of cPanel, but its still not in the add-on domains section of it.
The website ( www.rshighalch.co.cc ) still re-directs to /cgi-sys/defaultwebpage.cgi and I can't delete it and add it again.

Any advice?

 

[descalzo]

# Main Domain
hainestechnologies.x10hosting.com
# Sub Domain
addinmarketing.hainestechnologies.x10hosting.com
# Parked Domain
eilimint.hainestechnologies.x10hosting.com
# Parked Domain
hainestechnologies.co.uk
# Addon Domain
addinmarketing.co.uk
eilimint.co.uk

Currently, my system shows the above on your account.

Please say what stays, what goes, and what you want to add. If you want the co.cc domain as an add on, please tell us what subdirectory of public_html you want it to point to .

 

[htech]

I'm happy with all of the ones that I already have.

I'm trying to add rshighalch.co.cc as an addon domain which will use the /www/rshighalch.co.cc/ directory of my files.

 

[htech]

Help please anyone?

 

[htech]

Please?

 

[garrettroyce]

It's not added on your current list of addon domains as far as I can tell. And it's not registered to anyone else either. One last thing I would ask that you do before I let the staff take care of this is try to delete the addon domain in your cpanel and then add it again. If you can't do either of those steps, please respond back and the ticket can be escalated immediately.

 

[htech]

It doesn't show up in the list of addon domains to let me delete it.

But URL manipulation to delete it gives the error:

Error from park wrapper: Unable to find out which user owns the parked domain rshighalch.co.cc.

 

[garrettroyce]

Ok, you've done all you can. The staff should be able to fix this issue for you. I will have put in your request for a staff member by the time you read this.