can not login to c panel

[alanw8555]

hi i have tried to login to cpanel with my user name and password, but it failes all the time
i reset my password and that does not work either.
my account has recently been unsuspended may this have something to do with it
many thanks
alan

 

[Smith6612]

What username are you using to log into the account? I can get your username for you if you think that's incorrect.

 

[alanw8555]

My username is alanw8555

 

[adamparkzer]

My username is alanw8555

The cPanel username associated with your account is alanw855

(Not alanw8555)