After you opened a account at x10hosting the rules for new accounts were changed - but those like you that had a account that did not meet the 'new' rules - after the change - could keep that account as long as it was keep in good standing of the current Terms of Service (TOS)
The 'new' rules are...
If your account has no working website starting within the first seven (7) days - OR your account is suspended for 30+ days where you did not log-in to the Account Portal (both are inactivity) - you can un-suspend it from within the Account Portal (AP) - but if you do NOT un-suspend it within 14 days the computer (system) will terminate it and delete ALL of its files - anytime after the 14 day delay - NO backups are made
If your account has been terminated for inactivity - removed from the server (system) - AND your current Internet Service Provider's (ISP) IP address shows a 'country' on the current x10hosting's "Whitelist" - you can create a new one and restore any backups YOU may have
The "30 day" inactivity restrictions do not apply to Prime, Illuminated, Premium and VPS service plans
NOTE: You must have a free-hosting account before you can 'upgrade' to a Prime or Illuminated service plan. Your existing free-hosting account will be upgraded to the new service plan
The "Whitelist" country restrictions do not apply to Premium, and VPS service plans - except when US law prohibits that country
To see the current "Whitelist" -->
http://x10hosting.com/forums/useful-information/166022-country-restrictions.html
To see the county code of your ISP's IP address -->
http://www.whatismyip.com/ip-tools/ip-address-lookup/
click on [ Lookup ]
If your ISP's IP address is blocked for not being on x10hosting's "Whitelist" -:- or you are using a proxy -:- or you are using VPN -:- or you are using something like TOR --- you can not setup or open a x10hosting's free-hosting account -:- this is a computer (system) setting and
staff can not bypass (override) it
A country is removed form x10hosting's "white list" when the ratio of all accounts (at x10hosting) from that country to accounts that are deleted (terminate) for being outside of the TOS from that country reaches a set amount
As of 19:45 2013-04-22 UTC - Holland and Hungary and Venezuela are not on x10hosting's "white list"