can not remove Redirect of AddonDomain

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oldi58

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Hello,
i have problem with my AddonDomain "hotel-lacasona.co.cc"
There is a Redirect, i never used one !, to
"http://x10cossa.x10hosting.com/suspended.page/"

I can not remove the redirection !
Why is the page suspended !
Whats wrong ?

I removed AddonDomain and inserted new, nothing
changed.

Why does it point back to "x10cossa...." i'm now on "lotus" ?

The Subdomain also points to there and is unusable.

Whats wrong.

regards
oldi58

domain is
islamargarita.x10hosting.com
 

calistoy

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Do you have an account for the domain x10cossa.x10hosting.com? Or did you use to have that account?
 
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oldi58

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Do you have an account for the domain x10cossa.x10hosting.com? Or did you use to have that account?

No i never had something like x10cossa...
I have only :

islamargarita.x10hosting.com (my main domain )
hotel-lacasona.islamargarita.x10hosting.com (the subdomain)
hotel-lacasona.co.cc ( the AddonDomain )

Nothing more.

But my home was located on "cossacks" in former times,
but then some time ago was transfered to "lotus".

regards
oldi58
 

calistoy

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Something weird is going on because of the redirection to that subdomain called x10cossa- it looks like an abbreviation of x10cossacks. Perhaps the transfer to lotus caused some kind of bug. We'll need an account manager to please correct this situation.
 
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