Cancellation of the account without reason

[antonio67]

I use the service here at about 1 week, was loving it.
Until I met with my account suspended for violating the terms. Claiming that I had hosted scripts proxy server x10hosting.

I ask you to reanalyze the cancellation, because I had not put anything like that on my site knowing wha could happen.

Thanks.

 

[techairlines]

Proxies are not allowed on x10hosting. Your suspension falls under our Zero Tolerance Policy and is a violation of our Terms of Service.

However, it sounds like you are disputing this and claiming that you do NOT have any proxy scripts uploaded. Is that correct?

 

[Livewire]

That's how I read it at least, so I went digging.

Antonio67: Disputing a proxy suspension is only advised if you don't actually -have- the proxy there. If you meant that you didn't know it would suspend you, that's your problem - the TOS indicates quite clearly they are NOT ALLOWED ON X10HOSTING. PERIOD.

/*******************************************************************
* Glype Proxy Script
*
* Copyright (c) 2008, http://www.glype.com/
*
* Permission to use this script is granted free of charge
* subject to the terms displayed at http://www.glype.com/downloads
* and in the LICENSE.txt document of the glype package.
*******************************************************************
* This file is the webroot index.php and displays the proxy form.
* Nothing too complicated - decode any errors, render relevant
* options taking into account forced/defaults.
******************************************************************/

Thanks for hiding it too - /home/*CpanelNameWasHere*/www/proxy. Really hard to find, I must say. Hardest I've worked to find what caused a suspension in weeks.

Don't waste staff time disputing suspensions when you've got the stuff right there for the world to see.