Cannot Access cPanel

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khosro

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Hey there,
first off, not only does my website http://khosrosadeghi.com, redirect to a "Default Web Site Page" which only contains:

"If you feel you have reached this page in error, please contact the web site owner:
webmaster@khosrosadeghi.com

It may be possible to restore access to this site by following these instructions for clearing your dns cache.

If you are the web site owner, it is possible you have reached this page because:

The IP address has changed.
There has been a server misconfiguration.
The site may have been moved to a different server.

If you are the owner of this website and were not expecting to see this page, please contact your hosting provider.

Note: Although this site is running cPanel, WebHost Manager, and Apache software it almost certainly has no other connection to cPanel Inc. or the Apache Group. Please do not send mail about this site or its contents to cPanel Inc. or the Apache Group.
About cPanel:

cPanel is a leading provider of software for the webhosting industry. If you would like to learn more about cPanel please visit our website at www.cpanel.net. Please be advised that cPanel Inc. is not a web hosting company, and as such has no control over content found elsewhere on this site.
About Apache HTTP Server:

The Apache HTTP Server is an open source web server which powers many of the world's web sites. The Apache HTTP server is part of the Apache Group's many influential projects. Their efforts have helped shape much the world wide web, and they continue to be a dominating force in the web hosting industry."


I can also not access my cPanel; it always gives me a "Login Attempt Failed!" notification.

Any help is greatly appreciated.

---------- Post added at 11:52 PM ---------- Previous post was at 11:41 PM ----------

Also, I've just noticed that many who have the exact same problem as me usually solve it by waiting a week or so. Unfortunately, it's been 2 months since I've first had this problem.
 

calistoy

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Have you tried readding your domain name? The only one I can see is the one with a .x10hosting.com

As for your problem with logging into the cPanel, try this. Log into your account panel https://x10hosting.com/control/login.php with your forum username and password. Then change or reset your password there. When it completes, click on Hosting details, and then click on "Login to cPanel". It should take you right into your cPanel. Please post back here if you are still having problems.
 
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khosro

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Thank you for your advice, and I luckily managed to obtain my cPanel with all files intact. Only problem, when I try to re-add my domain, I receive a process error, and my cPanel says that my domain has already been added even though below it, it says that there are NO domains added. How do I fix this?

Thank you.
 
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